Shipping policy
Shipping Policy
Thank you for shopping with Tashi. We’re committed to getting your jewelry to you safely and as quickly as possible. Please read our shipping policy below:
🚚 Shipping & Delivery
- Delivery Timelines : 4–9 business days (after dispatch)
Note: Delivery timelines may vary based on your location and courier service availability.
🌍 Shipping Areas
We currently ship across India. If you're located outside India and would like to place an order, please reach out to us at shopwithtashi@gmail.com for assistance.
📮 Tracking Your Order
- Once your order is shipped, you will receive an email with the tracking details.
- You can track your package using the courier’s tracking portal.
- If you don’t receive tracking details within 4-6 days of placing your order, please contact us.
🚫 Delays or Issues
- We are not responsible for delays caused by courier services, weather, holidays, or other circumstances beyond our control.
- Incorrect or incomplete addresses may lead to delivery failures. Please double-check your shipping address before placing the order.
- If your order is marked as delivered but you haven't received it, contact the courier service directly. We’ll assist wherever possible, but we cannot guarantee redelivery for such cases.
📦 Packaging
All jewelry is securely packed in our Tashi signature packaging to ensure it reaches you in perfect condition. If you receive a damaged parcel, kindly record an unboxing video and contact us immediately.
💸 Shipping Charges
- Shipping fees (if applicable) will be calculated and displayed at checkout.
- Shipping charges are non-refundable in case of returns or cancellations after dispatch.
📬 Contact Us
If you have any questions about shipping or need help tracking your order, email us at:
📧 shopwithtashi@gmail.com